Why am I getting an error code when I try to retrieve my data acquired via API?

Modified on Thu, 6 Nov, 2025 at 12:06 PM

When acquiring data via API, it is possible that when you call an API, it may not be available for several reasons.

Here are the Data Exchange Solution (DXS) error codes that may be reported to a data acquirer and their meanings:

Codes

Descriptions

400

The request does not match the description in the data offering

For example, a required parameter is missing

401

The API key is unknown or cannot be found

403

The API key is recognized but is not authorized to access this data offering

404

The URLbase is incorrect or the route cannot be found in the specification

429

  • For quota-based transactions, too many requests have been made

  • For unit-based transactions, the number of units has been exhausted

  • For volume-based transactions, the number of requests has been exhausted

500

Internal error

502

Error when the DXS cannot contact the data provider's API (several possible technical causes)

These are DXS error codes only.

If the error originates from the data provider, DXS returns the error returned by the data provider's API.

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