How to find my issued invoices and user licenses?

Modified on Thu, 4 Sep, 2025 at 4:56 PM

To find a user license and/or an invoice issued after a transaction you must:

go to the Transactions universe
then click on “Provider”
select the transaction for which you want to see the user license and/or the issued invoice.

To download the invoice, click on

"Download sent invoice"

To download the user license, click on

“More actions”
then on “Download the user license”

How long does the Participant Portal keep these documents?
Documents relating to your transactions are kept for the entire lifetime of your organization on the Participant Portal. We advise you to download them and archive them in your own storage space.
In the event of deletion of your participant account:

all your discussions with other participants will be deleted
all documents linked to your transactions will be transferred to the new contact person for your data offerings within your organization